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Archive for the ‘News’ Category

Re-development notice: current service ends today

December 1st, 2012 by Frank

As has been communicated to our customers and all account holders over the last month, the SecurityStation service in its current form ends today 1st December 2012.

We will be working on a re-development of SecurityStation and further information on the changes will follow in the months to come. Stay tuned if you want to follow what we are up to.

We would like to say a big thank you to all the people that have used the service over the past year or so. We know you liked the service a great deal and we’ve listened to your comments on how we can make the service better.

Frank Crouwel
Managing Director of NW Systems Group

System Maintenance Completed

December 20th, 2011 by Kevin

In follow-up to today’s system maintenance we’d like to inform our customers and free account holders that everything went smoothly and the 2 hour downtime we had scheduled was not required. Whilst there was a short period where events were not captured (approx 20 minutes) there was no front-end downtime and all cameras and previously-processed events remained available.

This update  brings to a conclusion our current efforts to improve processing times for events. We have more updates in the works and hope to bring further significant improvements to SecurityStation within the next few months.

Change To Free Account Allowances

December 16th, 2011 by Kevin

Allowances on SecurityStation’s free account are changing. However, allowances on paid-for accounts will remain unchanged, as will the system that you use to upgrade and downgrade your account as you go along. So you only pay for what you need.


Quicker Preview & Playback of Event Footage

December 9th, 2011 by Kevin

Today we have launched an update that makes your event footage viewable far more quickly. This means that your response to a potential security event is much improved.

To see this in action visit your Events page when you have an event ‘in process’ and you’ll see that the event is now available for previewing and playback far more quickly.


SecurityStation Updates

October 25th, 2011 by Kevin

Last week we pushed out some updates including some core work to enable us to improve performance of SecurityStation, plus we’ve dealt with some minor niggles you’ve pointed out to us. Many thanks to the many users that give us great feedback.

We have seen a large uptake of SecurityStation in the last six months and are now processing thousands of video events each day. This has required us to upscale the capacity of SecurityStation. Core updates have now been made, which will allow much quicker event processing in the future. There’s still some work to be done to complete the capacity update, but it will soon be ready. In the meantime, code improvements have sped up the event processing a little. Soon SecurityStation will be faster than ever.

On top of these updates we’ve made a couple of smaller, but helpful changes:

  • Saved events no longer appear in the main event list. To access saved events go to the saved events tab. This means there’s no inadvertent deletion of saved events from the main events tab.
  • For plug and play cameras it’s now possible to easily move between cameras when creating schedules. Some of you thought the scheduling process took too long, so we thought we’d speed it up a little with the addition of a dropdown to choose which camera to set a schedule for next.

Over the coming weeks we’ll keep you updated with improvements via this blog and our Twitter feed.

Resolving the Resolution Conundrum

June 9th, 2011 by Kevin

Abstract view of camera resolution - not to scale

Abstract view of camera resolution - not to scale

We get a lot of questions about resolution in SecurityStation, particularly on the subject of our live view. Most of those questions are about the perceived small size of the live view, so we’ve put together this post by way of a explanation.


SecurityStation Updates

May 31st, 2011 by Kevin

Tuesday is our day for pushing out SecurityStation bug fixes and feature updates. This week we’ve made some small but useful changes. Read on for details.


Free 1 Camera Account Now Available in the EU

May 16th, 2011 by Alex

SecurityStation EU account sign-up screen

We recently announced that our UK users were eligible for a FREE (completely free, no adverts or trial period) SecurityStation account for 1 camera. Today, we’re extending that to a long list of European Union countries too. Read on for more details.


Free 1 camera account launched

May 12th, 2011 by Alex

Great news! We are introducing a free SecurityStation 1 camera account, opening up the service to network camera users who use software to record from their camera. Software is no longer needed.

Many IP cameras are sold with free 1 channel recording software. Users are required to install this software on their PC and keep this running to record footage and play it back. The new, free SecurityStation account does away with this requirement.


Plug and Play Support for Axis IP Cameras

March 23rd, 2011 by Kevin

We announce today that we have completed built-in plug and play support for Axis IP cameras within SecurityStation. The addition of Axis to the plug and play supported brands follows the success of this ‘ease-of-use’ feature with Panasonic cameras, introduced in August 2010.